tag:status.tekla.com,2005:/historyTrimble Tekla Status - Incident History2024-03-28T12:05:40+02:00Trimble Teklatag:status.tekla.com,2005:Incident/203506592024-03-27T11:00:02+02:002024-03-27T11:00:02+02:00Tekla Model Sharing Service maintenance update<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>10:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>14:25</var> EET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>15:13</var> EET</small><br><strong>Scheduled</strong> - No downtime expected.</p>tag:status.tekla.com,2005:Incident/202150282024-03-21T23:55:56+02:002024-03-21T23:55:56+02:00On-premises FlexNet service break<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>23:55</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:29</var> EET</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, March 21st. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/203084592024-03-20T13:00:57+02:002024-03-20T13:00:57+02:00Tekla Model Sharing Service maintenance update<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>13:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>12:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>11:06</var> EET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>11:06</var> EET</small><br><strong>Scheduled</strong> - No downtime expected.</p>tag:status.tekla.com,2005:Incident/202429542024-03-18T14:00:56+02:002024-03-18T14:00:56+02:00Tekla Model Sharing Service maintenance update<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>13:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>14:09</var> EET</small><br><strong>Scheduled</strong> - No downtime expected.</p>tag:status.tekla.com,2005:Incident/201070352024-03-16T13:00:56+02:002024-03-16T13:00:56+02:00Tekla Online Profile and Online licensing (ATC) maintenance<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>13:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>10:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>11:03</var> EET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:10</var> EET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:08</var> EET</small><br><strong>Update</strong> - We have decided to postpone the scheduled maintenance break until March 16th, 2024, starting from 10:00 UTC+2.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>15:31</var> EET</small><br><strong>Scheduled</strong> - We will have a planned maintenance break in the Tekla Online profile and licensing system (ATC) on Saturday, March 16th, 2024 between 10:00 - 13:00 UTC+2. We expect the total downtime to be about 2 hours, and users may experience degraded service quality during the maintenance time otherwise.<br /><br />Users who have already started to use an online licensed subscription software product before the maintenance break starts will not be impacted. You can continue to work in offline mode.<br /><br />Tekla Online services will be available during the maintenance break. Functionality requiring authentication cannot be accessed until the maintenance break ends.<br /><br />We are sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/201669542024-03-07T13:00:56+02:002024-03-07T13:00:56+02:00Model sharing service update<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:31</var> EET</small><br><strong>Scheduled</strong> - No downtime expected</p>tag:status.tekla.com,2005:Incident/199647622024-02-22T23:55:56+02:002024-02-22T23:55:56+02:00On-premises FlexNet service break<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>23:55</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>19:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:03</var> EET</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, February 22nd. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/197345802024-01-24T16:00:15+02:002024-01-24T16:00:15+02:00Tekla Developer Center maintenance break<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>13:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:26</var> EET</small><br><strong>Scheduled</strong> - We will have a maintenance break in Tekla Developer Center service on Wednesday, January 24th starting at 1PM EET (UTC +02:00). During the maintenance break, we will perform a major service upgrade. We estimate the break to last for several hours. The service will be partially unavailable during the break. After the service upgrade, we will continue to work on updating the content in the service. We are sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/196462612024-01-18T23:55:05+02:002024-01-18T23:55:05+02:00On-premises FlexNet service break<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>23:55</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>19:01</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>15:59</var> EET</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, January 18th. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/197532472024-01-18T19:56:15+02:002024-01-18T19:56:15+02:00Performance issues in Tekla Warehouse<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>19:56</var> EET</small><br><strong>Resolved</strong> - The performance in Tekla Warehouse is now restored. The search and content can be accessed by users. Thank you for your patience.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>16:58</var> EET</small><br><strong>Investigating</strong> - Tekla Warehouse service is facing performance related issues. We are aware that searching for content items and loading content/collection pages takes a long time. We investigating the problem. Sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/196208102024-01-07T12:00:16+02:002024-01-07T12:00:16+02:00Scheduled database maintenance<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>11:01</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>14:38</var> EET</small><br><strong>Scheduled</strong> - No downtime to services expected.</p>tag:status.tekla.com,2005:Incident/194009872023-12-21T23:55:10+02:002023-12-21T23:55:10+02:00On-premises FlexNet service break<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>23:55</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>19:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>15:10</var> EET</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, December 21st. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/194156632023-12-19T11:00:16+02:002023-12-19T11:00:16+02:00Tekla Downloads maintenance break<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:00</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>10:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:56</var> EET</small><br><strong>Scheduled</strong> - We will have a planned maintenance break in Tekla Downloads service on December 19th, 2023 starting at 10:00 EEST (UTC +2). The estimated downtime is 1 hour. Users will not be able to download installation packages from the service during the maintenance break.</p>tag:status.tekla.com,2005:Incident/194478332023-12-18T07:41:14+02:002023-12-18T07:41:14+02:00Tekla Model Sharing service update<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>07:41</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>07:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:31</var> EET</small><br><strong>Scheduled</strong> - Service update. No downtime is expected.</p>tag:status.tekla.com,2005:Incident/194477792023-12-16T21:34:19+02:002023-12-16T21:34:19+02:00Tekla Model Sharing service maintenance<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>21:34</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>18:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:28</var> EET</small><br><strong>Scheduled</strong> - We are doing preparations for coming updates. No downtime is expected for services.</p>tag:status.tekla.com,2005:Incident/194466172023-12-15T12:37:52+02:002023-12-15T12:37:52+02:00Performance issues in Tekla Warehouse<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>12:37</var> EET</small><br><strong>Resolved</strong> - The performance in Tekla Warehouse is now restored. The search and content can be accessed by users. Thank you for your patience.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>10:30</var> EET</small><br><strong>Investigating</strong> - Tekla Warehouse service is facing performance related issues. We are aware that searching for content items and loading content/collection pages takes a long time. We investigating the problem. Sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/191188832023-11-23T23:55:33+02:002023-11-23T23:55:33+02:00On-premises FlexNet service break<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>23:55</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>19:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>17:38</var> EET</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>17:37</var> EET</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, November 23rd. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/191076332023-11-14T09:30:18+02:002023-11-14T09:30:18+02:00Tekla Downloads maintenance break<p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>09:30</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>09:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>15:52</var> EET</small><br><strong>Scheduled</strong> - We will have a planned maintenance break in Tekla Downloads service on November 14th, 2023 starting at 09:00 EEST (UTC +2). The expected downtime is 30 minutes. Users will not be able to download installation packages from the service during the maintenance break.</p>tag:status.tekla.com,2005:Incident/190336362023-11-07T12:32:22+02:002023-11-07T12:41:01+02:00Tekla Downloads maintenance break<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>12:32</var> EET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>11:22</var> EET</small><br><strong>Update</strong> - Maintenance mode enabled</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>13:24</var> EET</small><br><strong>Scheduled</strong> - We will perform planned maintenance activities in Tekla Downloads service on November 7th, 2023 starting at 10:00 EEST (UTC +2). There should not be any downtime during the maintenance. In case you encounter a short interruption in the availability or an ongoing download fails, please restart the download.</p>tag:status.tekla.com,2005:Incident/187303582023-10-19T23:55:02+03:002023-10-19T23:55:02+03:00On-premises FlexNet service break<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>23:55</var> EEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>19:00</var> EEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>12:43</var> EEST</small><br><strong>Scheduled</strong> - We will have multiple short breaks in the On-premises FlexNet licensing system on on Thursday, October 19th. We recommend avoiding Tekla Structures license activation and deactivation during the service break.</p>tag:status.tekla.com,2005:Incident/186969782023-10-08T14:30:14+03:002023-10-08T14:30:14+03:00Tekla Online Admin Tool maintenance update<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>14:30</var> EEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>14:01</var> EEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>12:16</var> EEST</small><br><strong>Scheduled</strong> - We will have a planned maintenance update on Tekla Online Admin Tool on Sunday, October 8th 2023 at 14:00 -14:30 UTC+3. We are not expecting service downtime. You can use Tekla Online licenses normally during the update.</p>tag:status.tekla.com,2005:Incident/186747942023-10-03T11:05:52+03:002023-10-03T11:05:52+03:00Tekla Online Admin Tool is down during a maintenance update<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>11:05</var> EEST</small><br><strong>Resolved</strong> - Tekla Online Admin Tool is up again. You can use the service as usual at https://admin.account.tekla.com/</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>10:58</var> EEST</small><br><strong>Update</strong> - While we continue working on the maintenance update, you can access Tekla Online Admin Tool here: https://admin-new.account.tekla.com/</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>09:57</var> EEST</small><br><strong>Identified</strong> - We expect the service to be up in one hour (by 11 AM Finland time).</p>tag:status.tekla.com,2005:Incident/185456722023-09-26T15:00:14+03:002023-09-26T15:00:14+03:00Tekla Developer Center maintenance break<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>15:00</var> EEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>13:00</var> EEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>16:26</var> EEST</small><br><strong>Scheduled</strong> - We will have a maintenance break in Tekla Developer Center on Tuesday, September 26th, 2023 starting at 13:00 EEST (UTC+3). The expected downtime is 2 hours. During the first hour of the maintenance break, we will perform a database upgrade and the service will be unavailable for all users. We are sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/186079752023-09-26T10:06:56+03:002023-09-28T12:32:34+03:00Layout issue in Tekla User Assistance service<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>10:06</var> EEST</small><br><strong>Resolved</strong> - We have implemented a solution for the issue and the layout problem is now resolved. In case you still experience the problem in your browser, please clear your browser cache and try again. That should solve the problem also in your client. We are sorry for the inconvenience.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>09:42</var> EEST</small><br><strong>Identified</strong> - We have identified that the problem only affects certain users. We are looking into a solution for the issue.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>08:55</var> EEST</small><br><strong>Investigating</strong> - We are experiencing a layout issue in the Tekla User Assistance service. The content is available but not displayed correctly. We are sorry for the inconvenience.</p>tag:status.tekla.com,2005:Incident/185989352023-09-25T16:00:35+03:002023-09-25T16:00:35+03:00Tekla User Assistance maintenance break<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>16:00</var> EEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>15:00</var> EEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>12:07</var> EEST</small><br><strong>Scheduled</strong> - We will have a planned maintenance break in Tekla User Assistance service today, September 25th, 2023 starting at 15:00 EEST (UTC +3). The expected downtime is 1 hour. Users will not be able to use the service during the maintenance break. We are sorry for the inconvenience.</p>