Availability issue of Tekla Online profile and licensing service (ATC)
Incident Report for Tekla Online
Resolved
During February 21 to 22, 2022 between 8:00 AM UTC+2 and 3:30 PM UTC+2, Tekla Online Profile service and the Tekla Online Admin tool experienced performance issues that resulted in a few minutes of downtime irregularly. The issues were related to the underlying data related component which was failing. The issues were resolved by February 23, 2022 10:00 am UTC+2.

While the Online licensing system and the Online profile were mostly available, using the Tekla Online Admin Tool was slow.

We are sorry for the inconvenience.
Posted Feb 21, 2022 - 08:00 EET