All Systems Operational

About This Site

Welcome to the Tekla Online status page. The availability of Tekla cloud services is visible here.

If you experience an outage when using Tekla products or services, and this status page is not indicating any incidents, please let us know about it.

Trimble Identity service (TID) is the identity service provider for Trimble products, including Tekla products and online services. You can check the availability status of the Trimble Identity service here.

Tekla products integrate with Trimble Connect services. You can check the availability status of the Trimble Connect services here.


Tekla Model Sharing update on 17 January 2022 - Update/patch your Tekla Structures installation

From 17th of January 2022 onwards, Tekla Model Sharing service will accept only TLS 1.2 capable Tekla Structures versions and operating systems. Make sure you have made all the needed updates and patches for your Tekla Structures installations.

For more information, see our product bulletin.


Authentication and Online licensing Operational
90 days ago
99.98 % uptime
Today
Tekla Online Profile (ATC) ? Operational
90 days ago
99.96 % uptime
Today
Tekla Online Admin Tool ? Operational
90 days ago
100.0 % uptime
Today
Tekla Account Service (TAS) ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing services Operational
90 days ago
99.99 % uptime
Today
Tekla Model Sharing - 2019 and newer ? Operational
90 days ago
99.99 % uptime
Today
Tekla Model Sharing - 2018i and older ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - Management Console ? Operational
90 days ago
100.0 % uptime
Today
Tekla Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Tekla Downloads ? Operational
90 days ago
100.0 % uptime
Today
Tekla Developer Center ? Operational
90 days ago
100.0 % uptime
Today
Tekla Discussion Forum ? Operational
90 days ago
100.0 % uptime
Today
Tekla website ? Operational
90 days ago
100.0 % uptime
Today
Tekla Sales & Marketing Toolkit ? Operational
90 days ago
100.0 % uptime
Today
Tekla User Assistance ? Operational
90 days ago
100.0 % uptime
Today
Tekla User Assistance (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Tekla User Assistance (USA) ? Operational
90 days ago
99.94 % uptime
Today
Tekla User Assistance (Asia) ? Operational
90 days ago
100.0 % uptime
Today
Tekla Structural Designer AirHelp ? Operational
90 days ago
100.0 % uptime
Today
Tekla Support Service ? Operational
90 days ago
100.0 % uptime
Today
Tekla Support Tool ? Operational
90 days ago
100.0 % uptime
Today
Tekla Search service Operational
90 days ago
100.0 % uptime
Today
Tekla Search Service, content indexing ? Operational
90 days ago
100.0 % uptime
Today
Tekla Search Service, content querying ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structures ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structural Designer ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Tedds ? Operational
90 days ago
100.0 % uptime
Today
Trimble Connect related services Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Category Sharing service ? Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Status Sharing service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Resolved - The model sharing service now only accepts TLS 1.2 connections.
Jan 17, 08:10 EET
Investigating - As planned and informed, from 17th of January 2022 onwards, Tekla Model Sharing service will accept only TLS 1.2 capable Tekla Structures versions and operating systems. In case you cannot connect to the model sharing service check that you have made all the needed updates and patches for your Tekla Structures installations.

For more information, see this product bulletin: https://support.tekla.com/article/security-update-for-tekla-model-sharing
Jan 17, 08:07 EET
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.