All Systems Operational

About This Site

Welcome to the status page related to Trimble’s Tekla cloud services.

If you experience an outage when using Trimble's Tekla products or cloud services, and this status page is not indicating any incidents, please let us know about it.

Trimble’s Tekla products integrate with other solutions provided by Trimble. In case you experience an issue in other Trimble products, please take a look at the availability of them here:

Trimble Connect
Trimble MEP
Trimble SketchUp
Trimble Viewpoint
Tekla Warehouse

Authentication and Online licensing Operational
90 days ago
99.99 % uptime
Today
Tekla Online Profile (ATC) ? Operational
90 days ago
99.99 % uptime
Today
Tekla Online Admin Tool ? Operational
90 days ago
99.99 % uptime
Today
Tekla Account Service (TAS) ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing services Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - 2019 and newer ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - 2018i and older ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - Management Console ? Operational
90 days ago
100.0 % uptime
Today
On-premises FlexNet licensing system ? Operational
90 days ago
99.93 % uptime
Today
Tekla Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Tekla Downloads ? Operational
90 days ago
99.98 % uptime
Today
Tekla Developer Center ? Operational
90 days ago
99.86 % uptime
Today
Tekla Discussion Forum ? Operational
90 days ago
99.99 % uptime
Today
Tekla website ? Operational
90 days ago
99.99 % uptime
Today
Tekla User Assistance ? Operational
90 days ago
99.62 % uptime
Today
Tekla Environment Service ? Operational
90 days ago
100.0 % uptime
Today
Tekla Support Service ? Operational
90 days ago
99.98 % uptime
Today
Tekla Support Tool ? Operational
90 days ago
99.98 % uptime
Today
Tekla PowerFab Go ? Operational
90 days ago
100.0 % uptime
Today
Tekla Search service Operational
90 days ago
99.99 % uptime
Today
Tekla Search Service, content indexing ? Operational
90 days ago
100.0 % uptime
Today
Tekla Search Service, content querying ? Operational
90 days ago
99.99 % uptime
Today
Tekla Online side pane Operational
90 days ago
99.99 % uptime
Today
Tekla Online side pane, Tekla Structures ? Operational
90 days ago
99.99 % uptime
Today
Tekla Online side pane, Tekla Structural Designer ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Tedds ? Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Status Sharing service ? Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 5, 2024

No incidents reported today.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Resolved - 2024-10-31 between 13:00 and 14:15 UTC there was an issue in the service database.
That resulted in service answering slowly, in some cases the connections to services could not be established.

We have identified the cause and can avoid this in the future.

Oct 31, 15:00 EET
Resolved - Several interruptions have occurred in the Tekla User Assistance service between October 30 - October 31, 2024. We have identified the issues and we are improving the resilience of the service. We are sorry for the inconvenience.
Oct 31, 02:00 EET
Oct 30, 2024

No incidents reported.

Oct 29, 2024
Completed - The scheduled maintenance has been completed.
Oct 29, 11:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:00 EET
Update - No downtime expected
Oct 28, 22:15 EET
Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 21:57 EET
Scheduled - No downtime expected
Oct 29, 10:00 EET
Oct 28, 2024

No incidents reported.

Oct 27, 2024
Resolved - Tekla Developer Center suffered from multiple short interruptions between October 21 - October 27, 2024. We identified the issues and improved the underlying infrastructure to be more resilient. We are sorry for the inconvenience caused by the interruptions.
Oct 27, 03:00 EEST
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Resolved - The performance in Tekla Warehouse should be restored. Thank you for your patience.
Oct 23, 13:49 EEST
Investigating - Tekla Warehouse service is facing performance related issues with authentication and search functionality. Sometimes authentication fails to sign-in, and searching for content items and loading content/collection pages takes a long time. We investigating the problem. Sorry for the inconvenience.
Oct 23, 10:14 EEST
Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 11:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 EEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 14:14 EEST
Scheduled - We will have a maintenance break in Tekla Downloads service on Tuesday, October 22nd starting at 10:00AM EET (UTC +03:00). We estimate the break to last for about one hour. The service might be unavailable for some time during the maintenance break. We are sorry for the inconvenience.
Oct 16, 12:43 EEST