All Systems Operational

About This Site

Welcome to the status page related to Trimble’s Tekla cloud services.

If you experience an outage when using Trimble's Tekla products or cloud services, and this status page is not indicating any incidents, please let us know about it.

Trimble’s Tekla products integrate with other solutions provided by Trimble. In case you experience an issue in other Trimble products, please take a look at the availability of them here:

Trimble Connect
Trimble MEP
Trimble SketchUp
Trimble Viewpoint
Tekla Warehouse

Uptime over the past 90 days. View historical uptime.
Authentication and Online licensing Operational
90 days ago
99.99 % uptime
Today
Tekla Online Profile (ATC)
Operational
90 days ago
100.0 % uptime
Today
Tekla Online Admin Tool
Operational
90 days ago
99.99 % uptime
Today
Tekla Account Service (TAS)
Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing services Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - 2019 and newer
Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - 2018i and older
Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing - Management Console
Operational
90 days ago
100.0 % uptime
Today
On-premises FlexNet licensing system
Operational
90 days ago
99.97 % uptime
Today
Tekla Warehouse
Operational
90 days ago
100.0 % uptime
Today
Tekla Downloads
Operational
90 days ago
99.98 % uptime
Today
Tekla Developer Center
Operational
90 days ago
99.98 % uptime
Today
Tekla Discussion Forum
Operational
90 days ago
100.0 % uptime
Today
Tekla website
Operational
90 days ago
100.0 % uptime
Today
Tekla Sales & Marketing Toolkit
Operational
90 days ago
100.0 % uptime
Today
Tekla User Assistance
Operational
90 days ago
100.0 % uptime
Today
Tekla Support Service
Operational
90 days ago
100.0 % uptime
Today
Tekla Support Tool
Operational
90 days ago
100.0 % uptime
Today
Tekla PowerFab Go
Operational
90 days ago
99.73 % uptime
Today
Tekla Search service Operational
90 days ago
99.99 % uptime
Today
Tekla Search Service, content indexing
Operational
90 days ago
100.0 % uptime
Today
Tekla Search Service, content querying
Operational
90 days ago
99.99 % uptime
Today
Tekla Online side pane Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structures
Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structural Designer
Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Tedds
Operational
90 days ago
100.0 % uptime
Today
Trimble Connect related services Operational
90 days ago
99.99 % uptime
Today
Trimble Connect, Category Sharing service
Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Status Sharing service
Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Tekla Developer Center maintenance break
Completed - The scheduled maintenance has been completed.
Sep 26, 15:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 13:00 EEST
Scheduled - We will have a maintenance break in Tekla Developer Center on Tuesday, September 26th, 2023 starting at 13:00 EEST (UTC+3). The expected downtime is 2 hours. During the first hour of the maintenance break, we will perform a database upgrade and the service will be unavailable for all users. We are sorry for the inconvenience.
Sep 19, 16:26 EEST
Layout issue in Tekla User Assistance service
Resolved - We have implemented a solution for the issue and the layout problem is now resolved. In case you still experience the problem in your browser, please clear your browser cache and try again. That should solve the problem also in your client. We are sorry for the inconvenience.
Sep 26, 10:06 EEST
Identified - We have identified that the problem only affects certain users. We are looking into a solution for the issue.
Sep 26, 09:42 EEST
Investigating - We are experiencing a layout issue in the Tekla User Assistance service. The content is available but not displayed correctly. We are sorry for the inconvenience.
Sep 26, 08:55 EEST
Sep 25, 2023
Tekla User Assistance maintenance break
Completed - The scheduled maintenance has been completed.
Sep 25, 16:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 15:00 EEST
Scheduled - We will have a planned maintenance break in Tekla User Assistance service today, September 25th, 2023 starting at 15:00 EEST (UTC +3). The expected downtime is 1 hour. Users will not be able to use the service during the maintenance break. We are sorry for the inconvenience.
Sep 25, 12:07 EEST
Sep 24, 2023

No incidents reported.

Sep 23, 2023
Tekla Online Profile (ATC) and Online licensing maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 17:30 EEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 23, 12:48 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 10:00 EEST
Scheduled - We will have a planned maintenance break in the Tekla Online profile and licensing system on Saturday, September 23rd, 2023 between 10:00 - 17:30 UTC+3. We expect the total downtime to be about 1,5 hours.

Users who have already started to use an online licensed subscription software product before the maintenance break starts will not be impacted. You can continue to work in offline mode.

Tekla Online services will be available during the maintenance break. Functionality requiring authentication cannot be accessed until the maintenance break ends.

We are sorry for the inconvenience.
Sep 14, 13:30 EEST
Online Profile (ATC) and Licensing scheduled maintenance impacting Tekla Model Sharing
Completed - The scheduled maintenance has been completed.
Sep 23, 17:30 EEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 12:50 EEST
Scheduled - A maintenance break for Tekla Online Profile (ATC) and Online Licensing on Saturday, September 23rd, 2023 between 10:00 - 17:30 UTC+3, impacting the Tekla Model Sharing service and the use of the Management Console. Users who are already signed in can continue working, but new sessions for model sharing services cannot be initiated during this maintenance period.

You can see the ATC maintenance break information here: https://status.tekla.com/incidents/48nf26784zfk
Sep 21, 17:37 EEST
Sep 22, 2023

No incidents reported.

Sep 21, 2023
On-premises FlexNet service break
Completed - The scheduled maintenance has been completed.
Sep 21, 23:55 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 EEST
Scheduled - We will have multiple short breaks in the On-premises FlexNet licensing system on on Thursday, September 21th. We recommend avoiding Tekla Structures license activation and deactivation during the service break.
Sep 11, 11:13 EEST
Sep 20, 2023

No incidents reported.

Sep 19, 2023
Interruption in Tekla PowerFab Go
Resolved - An availability issue occurred, resulting in "504 Gateway Timeout" and "503 Service Unavailable" errors between 7:26 UTC and 9:46 UTC, and then again between 11:17 UTC and 14:52 UTC. The service has been restored and is now functioning normally.
Sep 19, 04:30 EEST
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

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