All Systems Operational

About This Site

Welcome to the status page related to Trimble’s Tekla cloud services.

If you experience an outage when using Trimble's Tekla products or cloud services, and this status page is not indicating any incidents, please let us know about it.

Trimble’s Tekla products integrate with other solutions provided by Trimble. In case you experience an issue in other Trimble products, please take a look at the availability of them here:

Trimble Cloud Services (including Trimble Identity)
Trimble Connect
Trimble MEP
Trimble SketchUp
Trimble Viewpoint
Tekla Warehouse

Uptime over the past 90 days. View historical uptime.
Authentication and Online licensing Operational
90 days ago
99.99 % uptime
Today
Tekla Online Profile (ATC) ? Operational
90 days ago
99.99 % uptime
Today
Tekla Online Admin Tool ? Operational
90 days ago
99.99 % uptime
Today
Tekla Account Service (TAS) ? Operational
90 days ago
100.0 % uptime
Today
Tekla Model Sharing services Operational
90 days ago
99.99 % uptime
Today
Tekla Model Sharing - 2019 and newer ? Operational
90 days ago
99.99 % uptime
Today
Tekla Model Sharing - 2018i and older ? Operational
90 days ago
99.99 % uptime
Today
Tekla Model Sharing - Management Console ? Operational
90 days ago
99.99 % uptime
Today
On-premises FlexNet licensing system ? Operational
90 days ago
99.71 % uptime
Today
Tekla Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Tekla Downloads ? Operational
90 days ago
99.99 % uptime
Today
Tekla Developer Center ? Operational
90 days ago
99.99 % uptime
Today
Tekla Discussion Forum ? Operational
90 days ago
99.99 % uptime
Today
Tekla website ? Operational
90 days ago
99.99 % uptime
Today
Tekla Sales & Marketing Toolkit ? Operational
90 days ago
99.99 % uptime
Today
Tekla User Assistance ? Operational
90 days ago
99.97 % uptime
Today
Tekla Structural Designer AirHelp ? Operational
90 days ago
99.99 % uptime
Today
Tekla Support Service ? Operational
90 days ago
99.99 % uptime
Today
Tekla Support Tool ? Operational
90 days ago
99.99 % uptime
Today
Tekla Search service Operational
90 days ago
99.99 % uptime
Today
Tekla Search Service, content indexing ? Operational
90 days ago
100.0 % uptime
Today
Tekla Search Service, content querying ? Operational
90 days ago
99.99 % uptime
Today
Tekla Online side pane Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structures ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Structural Designer ? Operational
90 days ago
100.0 % uptime
Today
Tekla Online side pane, Tekla Tedds ? Operational
90 days ago
100.0 % uptime
Today
Trimble Connect related services Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Category Sharing service ? Operational
90 days ago
100.0 % uptime
Today
Trimble Connect, Status Sharing service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023
On-premises FlexNet service break
Completed - The scheduled maintenance has been completed.
Mar 23, 23:57 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:00 EET
Scheduled - We will have multiple short breaks in the On-premises FlexNet licensing system on Thursday, March 23rd. It is recommended to avoid Tekla Structures license activation and deactivation during the service break.
Mar 14, 13:33 EET
Mar 22, 2023
Tekla Discussion Forum maintenance break
Completed - The scheduled maintenance has been completed.
Mar 22, 15:40 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 15:00 EET
Scheduled - We will have a short maintenance break in Tekla Discussion Forum today on Wednesday, March 22nd, 2023 between 13:00 - 13:40 UTC. Sorry for the inconvenience.
Mar 22, 09:13 EET
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Tekla Online Profile (ATC) and Online licensing maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 10:10 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:02 EET
Scheduled - We will have a planned maintenance break in the Tekla Online licensing system on Saturday, March 18th, 2023 starting at 10:00 UTC+2. The expected downtime is 10 minutes.

Users who have already started to use an online license before the maintenance break starts will not be impacted. Users who are using a Tekla product version newer than 2021 can start using the online license normally also during the maintenance break.

Users who have never used a Tekla product with online licensing before the maintenance break, or who are trying to take an online license into use in a Tekla product version older than 2021, will have to wait until the maintenance break is over.

Sorry for the inconvenience.
Mar 10, 10:28 EET
Mar 17, 2023

No incidents reported.

Mar 16, 2023
SQL Database internal errors affected data queries in Tekla Model Sharing services
Resolved - The issue mainly affected the users list in the Management Console.
We have identified the issue and changed the configuration as a workaround to solve the issue. As we see all services are working normally now.

We are in contact with Microsoft to solve the root cause and to avoid it in the future.
Mar 16, 13:56 EET
Mar 15, 2023
Management Console new version release
Completed - The scheduled maintenance has been completed.
Mar 15, 09:25 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 09:01 EET
Scheduled - We expect a short break in service. After that you will need to login again.
Mar 14, 13:51 EET
Mar 14, 2023

No incidents reported.

Mar 13, 2023
Tekla Discussion Forum maintenance break
Completed - The scheduled maintenance has been completed.
Mar 13, 11:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:00 EET
Scheduled - We will have a maintenance break in the Tekla Discussion Forum on Monday, March 13th, 2023 starting at 08:00 UTC. We estimate that the actual maintenance break will last for 1 hour. After the break, we will reindex the content and perform content maintenance tasks. Sorry for the inconvenience.
Mar 9, 15:57 EET
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

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