Service break in Tekla web services and on-premises FlexNet service

Maintenance

Service break in Tekla web services and on-premises FlexNet service

Status: closed
Start:
End:
Duration: 15 minutes
Affected Components:
Authentication and Online Licensing Tekla Model Sharing Services On-premise FlexNet licensing system Tekla Warehouse Trimble Downloads Tekla Developer Center Tekla Discussion Forum Tekla Website Trimble User Assistance Tekla Environment Service (Preview) Tekla Support Service Tekla Support Tool Tekla PowerFab Go Tekla Search Service Tekla Online Side Pane Tekla Data Products Trimble Assistant for Tekla (Preview) Fabrication Drawings (Preview) Trimble Connect, Status Sharing Online Profile Tekla Model Sharing - 2019 & Newer Tekla Model Sharing - Management Console Tekla Search Service, Content Indexing Tekla Search Service, Content Querying Tekla Online Side Pane, Tekla Structures Trimble Connect, Status Sharing Service, Europe Fabrication Drawings (Preview) Tekla Data Products, Europe Tekla Online Admin Tool Tekla Online Side Pane, Tekla Structural Designer Trimble Connect, Status Sharing Service, US Fabrication Drawings Console (Preview) Tekla Data Products, US Tekla Account Service (TAS) Tekla Online Side Pane, Tekla Tedds Trimble Connect Status Sharing, Australia Fabrication Drawings Permissions Service (Preview) Tekla Data Products, Australia Tekla Subscription Tool Trimble Connect Status Sharing, Asia Tekla Data Products, Asia
Update

Dear Customer,

Please be notified regarding the forthcoming planned maintenance window detailed below:

Affected Services: Authentication and Online Licensing, Tekla Model Sharing Services, On-premise FlexNet licensing system, Tekla Warehouse, Trimble Downloads, Tekla Developer Center, Tekla Discussion Forum, Tekla Website, Tekla User Assistance, Tekla Environment Service (Preview), Tekla Support Service, Tekla Support Tool, Tekla PowerFab Go, Tekla Search Service, Tekla Online Side Pane, Trimble Assistant for Tekla (Preview), Fabrication Drawings (Preview), Trimble Connect, Status Sharing, Tekla Data Products
Start Date and Time: August 23 2025, 17:00 UTC
Expected Duration: 15m
Planned End Date and Time: August 23 2025, 17:15 UTC

We will perform infrastructure related maintenance operations on Saturday, August 23rd starting at 8PM EEST. We estimate that the activities will last for about 15 minutes. This will cause a short interruption in Tekla web services and in the on-premises FlexNet licensing system. We recommend avoiding Tekla Structures license activation and deactivation during the service break.

We apologize for any inconvenience this may cause.

Resolved

Dear Customer,

Planned Maintenance Affecting Service(s): 

Authentication and Online Licensing, Tekla Model Sharing Services, On-premise FlexNet licensing system, Tekla Warehouse, Trimble Downloads, Tekla Developer Center, Tekla Discussion Forum, Tekla Website, Tekla User Assistance, Tekla Environment Service (Preview), Tekla Support Service, Tekla Support Tool, Tekla PowerFab Go, Tekla Search Service, Tekla Online Side Pane, Trimble Assistant for Tekla (Preview), Fabrication Drawings (Preview), Trimble Connect, Status Sharing, Tekla Data Products

Please be advised that the previously notified Planned Maintenance has been completed successfully.