Partial Service Interruption on Fabrication Drawings (Preview) Service(s)

Incident

Partial Service Interruption on Fabrication Drawings (Preview) Service(s)

Status: closed
Start:
End:
Duration: 4 hours 5 minutes
Affected Components:
Fabrication Drawings (Preview) Fabrication Drawings (Preview)
Update

Dear Customer,


Our team is investigating an issue related to the following service(s):

Fabrication Drawings (Preview)


We have detected an issue affecting all customers using the AI Cloud Fabrication Drawings service in Tekla Structures 2025, all service packs. Adding drawings to collections is currently failing.

We sincerely apologize for the service interruption and will provide further updates as soon as possible.

Resolved

Dear Customer,


Service Interruption Affecting Service(s):

Fabrication Drawings (Preview)


Our team has determined that the previously reported issue is now fully resolved.

Thank you for your patience during this incident.