Tekla Model Sharing Management Console login fails

Incident Report for Tekla Online

Resolved

This incident has been resolved.

Posted Feb 16, 2022 - 14:57 EET

Monitoring

The service is functioning. We are continuing to investigate the root cause for this with the cloud platform service provider to be able to avoid this happening in the future.

Posted Feb 16, 2022 - 13:01 EET

Update

We are continuing to investigate this issue with the cloud platform service provider as the Management Console web application still has degraded availability.

Posted Feb 16, 2022 - 11:30 EET

Investigating

Management Console login is not working. We are currently investigating the issue.

Posted Feb 16, 2022 - 09:02 EET

This incident affected: Tekla Model Sharing services (Tekla Model Sharing - Management Console).