Service Interruption on AXP
AXP Subscription service Account Experience User service
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Performance issues on Tekla Model Sharing
Tekla Model Sharing Services Tekla Model Sharing - API Service Tekla Model Sharing - Management Console
 

We are currently investigating some performance issues on Tekla Model Sharing

 

Customers are experiencing connection issues, slow performance, or inability to open/write-out shared models.

Our team is actively resolving the index issue. We will share a timeline for completion as soon as more information becomes available.

 

The management console data visibility issue has been resolved, and the console is now re-enabled.

We are still actively working to fix the ongoing slowness with model sharing operations (no ETA at this time).

 

Our team is continuing to work on resolving the ongoing slowness with model sharing operations. We will provide our next update by 09:00 UTC.

 

The ongoing slowness with model sharing operations has been fully resolved, and all Tekla Model Sharing services are now operating normally. Thank you for your patience while our team worked to fix this issue.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.

Service Interruption on EMS v4
EMS v4 EMS v4.1.1 Entitlement License Feature Product Authorization Devices Bundle Get Bundle By Id Get Product By SKU Get Feature By ID Get Authorized Devices By License And Feature Update License Auto Revoke Get Terms Create Bundle Create Product Create Feature Authorize Device By License And Feature License CheckIn Accept Terms Adjust Bundles Update Bundles Adjust product Update Product Update Feature Search Feature By ServiceName Deauthorize Devices By License , Feature And Device License Checkout Get Contract Entitlement Activation Status Deauthorize Devices By License And Device Update License Activate Contract Entitlements Authorize Device By License Finite Revoke Licenses Update Entitlement Get Authorized Devices By License Deauthorize All Devices Finite Assign Licenses Create Entitlement Revoke License Update Entitlement Provision Assign License Get Entitlement By ID Search Entitlements By Account ID Search Licenses By SKU Search Licenses By EntitlementId Get License By Id Search Licenses By HolderId
 

Dear Cloud User,

We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.  


 

Dear Cloud User,

We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.